If I didn’t receive my verification code to access the app, what should I do?

Whova Support
Whova Support
  • Updated

To securely protect user and organizer event data, we require two-factor authentication when signing into your Whova account. After you input your email and password, we will send a verification code to your email address. Please check your email for the code.

In case the email containing your verification code is not visible in your inbox or you did not receive the code, please check your spam or junk folder.

If the email is not in either of these folders, please contact your email service provider or IT department to unblock or whitelist emails from our system with the following information:

  • Domains: @whova.com, @whova.io
  • Exact Addresses: event-noreply@whova.com, event-noreply@whova.io 

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