Event Management Dashboard
Most Common Questions
- I want to publish my app but I don't have my attendee list yet, how can I work around this?
- Why am I receiving an error when I try to upload my attendee list?
- Why am I receiving an error when I try to upload my agenda?
- If I upload my attendee list multiple times will it create duplicates?
- Why do I need to upload my attendees' emails?
- How do I add multiple admins to my dashboard? See all 11 articles
Account / Logging In
- I forgot my password to the EMS dashboard, how do I login?
- I already have an account with Whova, do I need to create another one for my new event?
- Does each organizer need their own log in and password?
- What is my login and password to access my account?
- How do I log onto my dashboard to begin creating my event app?
Admin Settings & Invitation Code
- Will each attendee have their own code to enter the event?
- Is the event code case sensitive?
- How many administrators can have access to the dashboard?
- Who has access to my event dashboard?
- How can I add an admin to the event?
- What is the invitation code? Can it be turned off for my event? See all 8 articles
Basic event info
- How do I change the date of my event?
- How do I change the name of my event?
- Where does the logo appear on the app?
- Can I have more than one location for my event?
- How will I know how the information will look in my app as I am uploading it to the dashboard?
- How long will my event be live for? See all 8 articles
App Branding
Agenda
- How do I add my agenda to the app?
- How do I add speakers to my agenda?
- How can I add surveys for each session?
- How long does it take to see agenda updates in the app?
- How can I remove a speaker from a session in the agenda?
- I've uploaded my agenda already but there are still a lot of changes to make before the event. Do I have to do all of this editing manually? See all 7 articles
Attendees & Profiles
Exhibitors & LeadGen
Sponsors
- How long does each Sponsor show before rotating to the next sponsor?
- The Sponsor logos look blurry on the dashboard, how do I fix this?
- The Sponsor logos, look small, how do I enlarge them?
- What are the requirements for the Sponsor logo dimensions?
- What information do I need from my Sponsors?
- How do I add a sponsor to the app?
Publishing & Announcing Your App
- What if I send my app invitation email and then add more attendees? Will this double email my attendees?
- How soon should I make my app live?
- How do I make my app live?
- How can Whova help promote my event app?
- Can I preview my event app before it is published?
- Can I edit my app after submitting? See all 9 articles
Using Announcements
Tickets & Registration
- Why do I have to enter my SSN?
- In the payout information, what does "person in charge" mean?
- Will the fee breakdown show to my attendees when they register?
- How do I preview my registration page?
- How do I add questions to my registration form?
- Can I create a discount code for my tickets? What is the limit? See all 9 articles
Marketing Your Event & Publicity Materials
Live Polls
Name Badges
Check-in
- Can I use the App to check in attendees?
- Can we check-in attendees on an iPad or tablet?
- How can I administer check-in privilege for volunteers without giving them access to all of the event information?
- We are not using registration, can we still use check-in?
- How do I use the dashboard to check in attendees?