Event Organizers

• How do I publish my event?
• How can I announce my event?
• When should I publish and announce the app to attendees?
• I want to publish my app but I don't have my attendee list yet, how can I work around this?
• Why am I receiving an error when I try to upload my attendee list?
• Why am I receiving an error when I try to upload my agenda?

See all 16 articles

• I forgot my password to the EMS dashboard, how do I login?
• I already have an account with Whova, do I need to create another one for my new event?
• Who has access to my event's dashboard/backend?
• How do I add admins to my event?
• When adding an admin, which Admin Role do I choose?
• How many admins can I add?

See all 12 articles

• How can I add/set up sessions?
• How can I assign speakers to a session?
• How do I change my speakers' labels/titles? (e.g. from the default "Speakers" to "Chairs", "Moderators").
• How do I add or delete documents for sessions?
• Is there a way to add recorded videos or live streams to the sessions?
• Can I keep editing the agenda and add sessions after the event goes live?

See all 23 articles

• How do I send push notifications to my attendees?
• How do announcements notify my attendees?
• When I send announcements, is it through my personal email or the Whova system?

• How do I preview what my event looks like?
• Where can I change the color for the Web and Mobile Apps?
• Where do I upload or change my Event Logo?
• Can the Event Logo be updated after the event is published?
• How do I change the Header Images?
• What are the recommended dimensions for my Event Logo and Header Images?

See all 14 articles

• What does Ticket Session Mapping do?
• How do I set up the Ticket Session Mapping feature?
• I’ve enabled and have set up Ticket Session Mapping, why are my attendees still seeing every session?
• Why can’t I label sessions as in-person only/remote only via the Online Session Manager when using Ticket Session Mapping?
• Do I need to map sessions that should be visible to everyone in my event?
• Is there a way to add/limit capacity of attendees for a session?

See all 9 articles

• How do I download attendees' registration responses?
• How do I import my Attendees List?
• How do I export my Attendees List?
• Can I upload my Attendee List multiple times?
• How do I add an attendee?
• Can attendees share the same email address?

See all 18 articles

• How do I create or edit a Custom Resource?
• How many Custom Resources can I create?
• Can I reorder the Resource?
• Why is there a 10 character limit for Custom Resource Page?
• How do I deactivate the Session Q&A tab under the Resources section?
• How do I deactivate the Polls tab under the Customize Resources section?

See all 8 articles

• How do I change the event name?
• How do I change the event dates?
• How do I add my event location or venue?
• How do I change the event time zone?
• My event location map is showing an incorrect location. How do I fix this?
• How do I change my Event Description after the event is over?

See all 7 articles

• What is the purpose of the attendee check-in?
• How do I run attendee check-in?
• Can I use the App to check in attendees?
• Do I need to purchase a QR code scanner?
• How do I export my check-in log?
• Do I need to check my remote/virtual attendees in?

See all 23 articles

• How do I add an Exhibitor?
• Where can I find the template to upload exhibitors?
• Where can I find my Exhibitors' personal links?
• How can exhibitors start setting up their booths before I publish the event?
• Is there a way to send all of my Exhibitors an email to set up their booth?
• Where can I find the list of Exhibitor emails that I've sent?

See all 15 articles

• How do I set up the Floormap?

• Can I test the live polling before publishing the app?
• How do I see the results from the polls?
• Can I create the polls on my phone?
• Can I schedule polls for the future?
• Where do attendees access the polls in the app?
• How do I add a live poll to my app?

See all 8 articles

• What if I send my app invitation email and then add more attendees? Will this double email my attendees?
• How soon should I make my app live?
• How do I make my app live?
• How can Whova help promote my event app?
• Can I preview my event app before it is published?
• Can I edit my app after submitting?

See all 9 articles

• What is the difference between Connect with Stripe and Whova Payout?
• How does the payout process work?
• How do I set up my payout process?
• Can I use my existing Stripe account to connect with my event?
• Why do I have to provide my SSN, Drivers License or personal info in setting up my Event Payout?
• What are the registration fees?

See all 15 articles

• What is the difference between Sponsors and Exhibitors?
• How do I add Sponsors?
• Where is the template to upload Sponsors?
• How do I let sponsors know they can start creating their profiles?
• Where do I find the personal link for a sponsor to edit their sponsor information?
• How can I add Sponsor logos to my event?

See all 14 articles