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How do I refund a ticket?

Whova Support
Whova Support
  • Updated

In order to refund a ticket, please access:

1. Tickets > Orders & Transaction > Attendee Orders

attendee_orders.jpg

2. Search the order by name > Action > Refund Order 

refund_order.jpg

 

 

P.S. In case this didn't fully answer your question or want to see a live demo or ask live Q&A, join our Registration and Ticketing Whova Academy! We host a live session covering the Tickets tab every Tuesday at either 9AM or 1PM Pacific Time.

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