How do I find which discount codes were used?

Whova Support
Whova Support
  • Updated

Via Order details export:

In order to find this information, please access:

1. Tickets > Orders & Transaction > Attendee orders > Download as Excel list 

attendee_orders_-_download_list.jpg

2. Open the file > Locate Column F titled "Discount Code"

discount_code_file.jpg

 

Via the Organizer Dashboard:

  1. Navigate to Tickets > Orders and Transactions > Attendee Orders > Order details > Find desired > Click View

    Attendee Name.png
  2. In the Order Details pop up you will see Discount applied under Tickets > Sales

    Your paragraph text.png

P.S. In case this didn't fully answer your question or want to see a live demo or ask live Q&A, join our Registration and Ticketing Whova Academy! We host a live session covering the Tickets tab every Tuesday at either 9AM or 1PM Pacific Time.

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