How do I get started with Whova’s Kiosk Check-In feature?

In order to enable the Kiosk Check-in feature, please navigate to the Attendees → Attendee Check-In → Kiosk Check-In and click Get Started.

Please note, you must first configure the kiosk settings by selecting whether it will be used for self check-in only or for both self check-in and onsite badge printing.

From this page, the you may also further customize the kiosk app’s appearance. Here, you will configure how attendees will check in and set the follow-up steps that appear after check-in.

Please note: Any branding changes made here apply only to the kiosk and will not affect branding elsewhere.

After reviewing your configuration, you may click “Next.”

On this page, you’ll see a complete list of devices required for Whova’s Kiosk system, along with their compatibility. Please note, these devices must be purchased separately, as Whova does not provide them.

Furthermore, you may also conveniently print this page to share with your team. Additionally, please be advised that all of the Admins in your Dashboard will be able to access this page later after setup as well.

Once you’ve reviewed the list of compatible devices and identified which ones you already have or need to purchase, you may proceed by clicking “Next.”

Now, you will then see a checklist to set up the on-site kiosk, and all four steps must be completed to access the Kiosk Dashboard.

First, if the kiosks will be used for onsite name badge printing, a name badge template must be created. If one hasn’t been made yet, it can be created at this step. Furthermore, you must also configure which badge template will be used for onsite printing, if you’ll have multiple.

Second, you must set up the printers and ensure they are connected to the router’s Wi-Fi or network.

Third, you will be prompted to set up the kiosk iPads. This requires installing Whova’s special Kiosk Check-in app, which is not publicly available on the App Store. This can be done in two ways: 

1) Scanning the QR code on the iPad to install the app directly, or 

2) Emailing yourself the download link provided on this page by clicking “Email link.” This step will be automatically marked as complete once an iPad is configured in Kiosk Mode, which is covered in the next section.

Finally, once the kiosks are successfully configured, they should be placed on a stand to ensure a smooth check-in experience for attendees.

Now, you may proceed to click on the button Kiosk dashboard→ to access the Kiosk dashboard.

P.S. In case this didn't fully answer your question or want to see a live demo or ask live Q&A,  join our Event Management Whova Academy! We host a live session covering the Event Management tools every Monday at either 9AM or 1PM Pacific Time.