The system will only ask users for the Invitation Code if they are trying to login to an event using an email address that does not match what appears on the Attendees List.
For Mobile App users, your attendee may need to log out (Profile Icon > Settings > Sign Out), then sign back in using the email address that appears on your event's Attendees List.
P.S. In case this didn't fully answer your question or want to see a live demo or ask live Q&A, join our Event Overview Whova Academy! We host a live session covering the event Overview and Setup every Monday at either 9AM or 1PM Pacific Time.
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