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  3. Frequently Asked Questions

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Frequently Asked Questions

  • How can I search for a specific document?
  • How do I view my registration order and buy additional tickets after registering?
  • Why am I being prompted to either login/create an account when purchasing my tickets?
  • Can I pay for my registration order by check or cash?
  • What platforms are supported by the Whova app?
  • Business Hours and Response time
  • How do I log into my Whova event?
  • Why am I being asked for an Invitation Code?
  • How do I reset my password?
  • How long can I access an event?
  • How do I download documents?
  • How do I export my collected Contacts?
  • What is the SmartProfiles feature?
  • I received an email notification about having a message in the Whova app. I downloaded the Whova app and signed up, why can't I see the message?
  • Where do I find the Whova QR code for check-in, exhibitor passport contest, etc?
  • Why can't I find my event on the app?
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