How do I reset my password?

Web Portal

In order to reset the password using the Web Portal, please access:

1. Click Forgot your password?

2. Enter email > Click Continue button

Note: If you do not receive the password reset email shortly, please check your spam or junk folder.

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Mobile App

In order to reset your password using the Mobile App, please access:

1. Click Sign up/Sign in

2. Enter your email

3. Click Forgot password?

4. Input the verification code sent to your email > Click the Continue button 

5. Create a new password

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